Frequently Asked Questions | TravelStorys

FAQs

What opportunities do TravelStorysGPS and its TravelStorys™ mobile and website platforms offer my organization?

TravelStorysGPS helps you connect with the audiences that matter most—wherever they are.

Our award-winning mobile and web platforms make it easy to reach your target audience hands-free, on the go, without cell or data service, or even from the comfort of home. With unmatched accessibility and production quality, TravelStorys™ brings your stories to life—informing and inspiring users about the places, programs, and heritage you want to showcase.

Trusted by travelers and trip planners in over 174 countries, our mobile app and shared platform highlight destinations across the United States in a compelling, user-friendly format.

What truly sets TravelStorysGPS apart is our full-service team. Our writers, audio producers, and technology experts collaborate closely with you to bring your local stories to life—crafting compelling audio experiences and providing digital tools that deepen engagement with both current and future visitors. Plus, our in-depth user analytics allow you to track your impact and empower you to better understand your audience, sharpen your marketing, and drive growth in visitation.

What type of tours can TravelStorysGPS build for my organization?

TravelStorysGPS creates custom tours tailored to your needs—designed to inform, engage, and grow your audience.

With more than 260 years of combined expertise, our team has developed tours for scenic byways, historic downtowns, cultural and heritage sites, land trusts, waterways, museums, trail systems, college campuses, and many more.

We excel at helping you identify and share your authentic, local stories. Our content spans everything from history and natural history to architecture, recreation, local landmarks, and even interactive scavenger hunts. We build tours for every mode of travel—walking, hiking, driving, cycling, paddling, and even chairlift rides—all seamlessly synced to your pace and location.

How will TravelStorysGPS help to promote our mission?

TravelStorysGPS is mission-driven to amplify your organization's purpose, brand, and impact—while helping you unlock new revenue opportunities.

Partnering with TravelStorysGPS to create a mobile audio tour not only showcases your stories and impact—it also supports your fundraising goals and strengthens long-term brand visibility. Your tour is featured on our shared, highly discoverable platform, giving your organization increased exposure alongside all TravelStorys tours and multiplying its reach.

Our shared platform also opens doors for strategic partnerships. Through built-in co-marketing initiatives, TravelStorysGPS helps you collaborate with fellow tour sponsors, nonprofits, tourism bureaus, and local businesses—expanding your regional influence and strengthening community connections.

How is the app marketed?

TravelStorysGPS partners closely with our tour sponsors to actively co-market each tour. We provide a comprehensive suite of marketing assets, along with a best practices guide for local outreach and tips for sustaining long-term promotion. Your tour is also featured across our social media channels and website for added visibility. For even greater impact, we offer premium digital marketing campaigns designed to maximize reach. Plus, our detailed user analytics give you valuable insights to refine both your marketing strategy and the tour experience itself.

What kinds of devices are compatible with TravelStorysGPS?

The TravelStorys app is free and is available on the App Store for iPhone®, iPad® & the Google Play Store for Android® devices.

How will a TravelStorys mobile and web-based audio tour benefit my customers?

In more ways than one! Here's how a TravelStorys tour benefits your customers:

  1. A No-Cost Experience with Lasting Value
    Most TravelStorys™ tours are free to the public—making them a valuable resource for your visitors, community, and guests. Each tour offers high-quality educational content and an engaging, memorable experience at no cost, helping you reach more people, remove barriers to access, and amplify your impact.
  2. Easy Access—Anywhere, Anytime
    TravelStorys tours are available on both mobile and desktop, so your customers can explore your destination whether they're on the move or planning from home. On mobile, tours closest to the user appear first—making it effortless to discover nearby experiences with just a tap.
  3. Hands-Free & Contact-Free Exploration
    Our tours play automatically based on GPS location, allowing travelers to stay engaged without needing to touch their device. This creates a safe, seamless, and immersive experience—perfect for on-the-go adventures.
  4. A Richer, More Memorable Journey
    TravelStorys transforms ordinary travel into something extraordinary. Even a routine drive becomes an engaging experience filled with local stories, history, and hidden gems—perfect for families, solo travelers, or anyone eager to explore places more deeply at their own pace.
  5. Virtual Travel from Home
    Whether users are planning a trip or just curious, our enhanced web features bring destinations to life from anywhere. With Google Street View integration and our auto-play podcast-style tours, users can "walk," drive, or cycle through a place virtually—no matter where they are.

How is TravelStorysGPS different from other travel audio-guides?

TravelStorysGPS isn't just an audio guide; we're a full-service storytelling and technology partner who can transform how people experience your place, message and mission.

Key Differentiators:

  • Full-Service Support & Easy Production: Our talented team offers expert storytelling, audio production, tech support and marketing tailored for each partner. From start to finish, we follow a proven process to help you build and deliver high quality, engaging and authentic mobile audio tours targeted for your audience.
  • Trusted, Popular Shared User Platforms: We deliver your tour on our highly rated, easy-to-use TravelStorys app and we also highlight your tour on our shared platform to boost your visibility and offer cross-promotion. Travelers discovering one tour are naturally led to explore others nearby—amplifying the reach of each partner and fostering regional collaboration. This is something most other audio guide platforms simply don't offer.
  • Hands-Free Technology: Our GPS-triggered tours play automatically and offline, letting travelers focus on their surroundings, not their phones.
  • Rich, Multi-Dimensional Content: We blend history, nature, and local tales to create immersive, engaging experiences that deepen connections to places. Our tours turn everyday places into immersive, story-driven destinations that leave a lasting impact.
  • Unique Virtual Exploration: Unlike other services, we offer interactive virtual tours through our shared platform where users can "walk, cycle, or drive" from anywhere in the world—mirroring the on-site tour experience.
  • Customization & Shared Visibility: We offer partners the opportunity to tailor content for diverse audiences and to make their stories accessible to more people (e.g., languages, accessibility, kids' tours).
  • Analytics & Sustained Impact: We're invested in helping partners ensure the long-term success and impact of their tours. Partners get quarterly in-depth tour analytics and ongoing support to measure engagement, gain audience insights and refine their marketing tactics.

TravelStorysGPS delivers unmatched content quality, seamless technology, powerful virtual tools, and a partner-first approach for a truly unique and special visitor experience.

What if our chosen route doesn't have continuous cell phone service?

No cellphone or data service is required to enjoy the TravelStorys app and its tours. Simply download the app and your chosen tour while connected to the internet, then once offline, the tour will launch and the audio will play automatically as you approach each story location.

What places and landscapes create the best tours?

The best tours follow routes or visit destinations rich in visual appeal and compelling stories. Popular scenic corridors, natural areas, bustling downtowns, or regional routes featuring well-known landmarks make ideal settings. Even a seemingly ordinary drive can come alive with historic tales, local anecdotes or intriguing teasers about nearby turnoffs and hidden gems. TravelStorysGPS supports tours for all modes of travel—including walking, hiking, boating, cycling, driving, and even a unique chairlift tour!

For effective tour marketing, focus on routes that include frequent visitor stop points like trailheads, visitor centers, rental car agencies, entrance gates, and transit stations. Partnering with local venues such as coffee shops or museums can help engage your community and spread the word.

No matter the setting—be it a highway, scenic byway, back road, bike path, or specific destination—TravelStorysGPS collaborates with you to find your stories and bring them to life in a way that captivates and connects with your visitors.

How can we build a tour?

Building a great tour with TravelStorysGPS is easy, thanks to our team of experts who guide you through every step of the process.

We offer three flexible tour-building packages to fit your needs: Full Production, where TravelStorysGPS handles the entire development and creation of your tour; Shared Production, a collaborative approach where responsibilities are shared between you and our team; and Conversion, where we adapt your existing audio content from other platforms—such as CDs, cassettes, or web/mobile apps—into the TravelStorys platform.

You decide the level of involvement that suits your organization. If you prefer a more hands-on role, Shared Production lets you actively contribute to story development, leveraging your local expertise, while we provide editorial guidance and oversight and manage the technical and production aspects of the tour. If you'd rather let us take full charge, Full Production allows our expert team to handle everything, creating a truly top-quality product for you. And if you already have pre-produced content, Conversion makes it easy to showcase your material on our app.

Shared Production is our most popular option, offering a balanced, cost-effective approach that combines your invaluable local knowledge with our production expertise.

The key to a successful tour lies in having rich, well-documented content or access to credible resources, plus a dedicated project coordinator who collaborates closely with the TravelStorysGPS team. No matter which package you choose, we follow a proven, transparent tour-building process and provide full support throughout. Working with us is a true partnership—your commitment of time ensures your stories are carefully curated and engaging, resulting in a consistently high-quality product.

Once your tour is live on the TravelStorys platform, we continue to support you with technical assistance, platform upgrades, detailed analytics, and more through our affordable annual subscription program.

Can we add other useful visitor information?

Absolutely—your TravelStorys tour delivers far more than just audio. Each story contains photos or other visuals to complement the narrative. The app also allows you to incorporate a "Call to Action" link where visitors can access your organization's web site, and we can add visually appealing maps that showcase commercial venues, nearby trails, intriguing destinations not yet featured on the tour, parking locations, advertising opportunities, and much more.

How do we keep content fresh and interesting?

The TravelStorysGPS team is always ready to update your tour—one of the many benefits included with your subscription. Our TravelStorys Publisher™ software makes it simple to refresh your content for seasonal changes, provide important alerts like closures and reopenings, and add new advertising opportunities.

If you'd like to enhance your tour with additional features—such as language translations, sound effects, or e-coupons for revenue generation—our team is happy to help create a richer, more engaging experience for your users.

What are the benefits of a shared platform for our tours vs a separate app or adding TravelStorys technology to an existing app?

We offer all three options to suit your needs. One of the biggest advantages of the TravelStorys shared platform is convenience—users download a single, award-winning app to access every TravelStorys tour, creating a seamless experience that naturally promotes nearby tours through collective marketing efforts.

If you prefer a branded app exclusively for your organization, we can develop a custom solution tailored to you. Alternatively, if you already have an existing app and want to integrate TravelStorys' rich storytelling features, maps, and multimedia content, we can seamlessly add those capabilities as well.

With TravelStorys, whether through our shared platform or customized options, you gain access to a robust, user-friendly experience backed by award-winning technology and ongoing support.

How do I know if the TravelStorys app is right for our needs?

See for yourself why over 150 organizations trust TravelStorys to bring their stories to life. Explore our tours right here on our website or download the app to experience them firsthand on your phone. Better yet, connect with our satisfied tour sponsors who can share their success stories. We're eager to answer your questions and help you create a compelling, engaging tour that will captivate your audience and grow your visitation. Reach out today—let's start bringing your stories to the world!

Ready to Bring Your Stories to Life?

Join organizations worldwide who trust TravelStorys™ to create engaging, location-aware experiences.